Delivery

DELIVERY CHARGES

• FREE UK Mainland delivery for orders over £50
• £4.95 for UK Mainland deliveries under £50
• FREE non-Mainland* delivery for orders over £100
• £9.95 for non-Mainland* deliveries under £100

*Non-UK mainland includes Northern Ireland, Republic of Ireland, Scottish Highlands, Jersey, Guernsey and the Isle of Wight.

DELIVERY TIMINGS

Smaller items are usually delivered within 3 working days, Monday to Friday 7.30am until 6pm. The majority of orders are shipped on a next day basis using DPD, and you will receive tracking information via email and text* once your parcel has been despatched. All orders require a signature on delivery.

*If a mobile phone number was supplied at checkout.

Larger items including toolboxes are usually delivered within 5 working days, Monday to Friday 7.30am until 6pm. Larger items are usually delivered by a pallet network, you will be contacted prior to delivery to ensure the delivery day is suitable. Please advise us if you have any access issues or contact us for further delivery information.

Please note delivery timescales may be longer for non-mainland or rural postcodes. Delivery may also take longer during public holidays and over the Christmas period when our offices are closed.

INTERNATIONAL ORDERS

For any enquiries outside of the UK and Republic of Ireland, please contact Customer Services by email: sales@serenco.co.uk